Technical Support

Assembly

• The push button springs in the support tubes are missing or stuck inside, how can I fix this?
• How do I insert the lower tube into the knee platform? The silver spring won't pop out.
• How do I remove the black buckle of the strap from the iWALK?
• How do I assemble the iWALK3.0?

Fitting

• How do I fit the iWALK to myself?
• How do I adjust the height of the lower assembly?
• How do the straps work?
• How do I switch the foot for my left leg?

iWALKCrutch Use

• I'm wearing a cast (or boot). Can I still use the iWALK Crutch?
• I am experiencing back pain or discomfort, is this normal?
• I feel unstable, do you have any tips for me?
• How do I walk up or down stairs on my iWALK crutch?
• Can I get a blood clot or DVT by using the iWALK?
• Can I travel with the iWALK crutch?

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