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  1. iWALKFree
  2. Technical Support

Technical Support

Assembly

  • The push button springs in the support tubes are missing or stuck inside, how can I fix this?
  • How do I insert the lower tube into the knee platform? The silver spring won't pop out.
  • How do I remove the black buckle of the strap from the iWALK?
  • How do I assemble the iWALK3.0?

Fitting

  • How do I fit the iWALK to myself?
  • How do I adjust the height of the lower assembly?
  • How do the straps work?
  • How do I switch the foot for my left leg?

iWALKCrutch Use

  • I'm wearing a cast (or boot). Can I still use the iWALK Crutch?
  • I am experiencing back pain or discomfort, is this normal?
  • I feel unstable, do you have any tips for me?
  • How do I walk up or down stairs on my iWALK crutch?
  • Can I get a blood clot or DVT by using the iWALK?
  • Can I travel with the iWALK crutch?
See all 12 articles
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