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Technical Support
Frequently Asked Questions about iWALK Crutch assembly, fitting, and use
Assembly
How do I assemble the iWALK3.0?
iWALK3.0 Diagram
How do I remove the black buckle of the strap from the iWALK?
The push button springs in the support tubes are missing or stuck inside, how can I fix this?
Fitting
How do I fit the iWALK to myself?
How do I adjust the height of the lower assembly?
How do the straps work?
How do I switch the foot for my left leg?
iWALKCrutch Use
I feel unstable, do you have any tips for me?
How do I walk up or down stairs on my iWALK crutch?
Can I sit down while wearing the iWALK?
The black straps on my iWALK3.0 continue to loosen up, is there something I can do to help?
The foot tread is pulling apart from the foot, how can I fix this?
The foot on my iWALK keeps moving/rotating when I walk, how do I keep it in place?
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Qualifications for Use, Warranty & Return, Technical Support